Learn how Diamond Fulfillment supported a French cookware brand with turnkey call center, custom website, and seamless fulfillment solutions in the U.S.
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Jodi Cape
Director of Sales & Marketing
Jodi Cape is the Director of Sales & Marketing at Diamond Fulfillment, a leading ISO 9001-certified fulfillment company based in Chicago. Diamond Fulfillment specializes in providing customized fulfillment and print solutions for a diverse portfolio of high-profile brands across industries, including healthcare, pharmaceuticals, consumer packaged goods (CPG), beauty, and cosmetics.
In her role, Jodi is responsible for shaping and executing Diamond’s go-to-market strategy, fostering strong customer relationships, and overseeing a comprehensive range of marketing initiatives. Her leadership extends to guiding the sales team, forging strategic partnerships, and serving as a key liaison between clients, vendors, and marketing partners. With a career built on a customer-first mindset and a passion for doing the right thing, Jodi is widely recognized for her ability to drive success in high-growth supply chain organizations. She excels at turning vision and strategy into revenue growth while expanding market share.
Jodi has been an active volunteer and Board member of the Transportation Sales & Marketing Association (TMSA) for nearly two decades. TMSA is the only association dedicated exclusively to advancing sales and marketing professionals in the transportation and logistics sector. She currently serves as Secretary on the Executive Officer Team, contributing her expertise to the association’s growth and strategic direction.
Prior to joining Diamond Fulfillment, Jodi served as the Director of Customer Development at HUB Group, where she played a pivotal role in navigating a major company merger and achieving over $5 billion in annual revenue. Before that, she was the Marketing Manager at TAGG Logistics, where she contributed to the company’s impressive growth from $70 million to $133 million in annual revenue before its acquisition by HUB Group.
Jodi holds a Bachelor of Business Administration (BBA) from Loras College in Dubuque, IA, and is a certified Salesforce Administrator. She resides in the greater Chicago area, where she enjoys raising her two daughters alongside her loving husband, Ryan.
Latest Posts From Jodi Cape
Amazon FBA Explained: How It Works & Key Strategies for Success
Learn how Amazon FBA works, its benefits, costs, and best strategies for success. Maximize sales with Prime shipping, fast fulfillment, and expert logistics.
Custom Kitting & Assembly Guide: Everything You Need to Know
Discover how custom kitting & assembly streamline fulfillment. Learn about kitting solutions, medical kitting, subscription boxes, and 3PL kitting services.
Case Study: $13B pharmaceutical Company: Commitment to Operational Excellence
A pharmaceutical giant needed to ensure operational excellence across a wide array of services — including daily processing of orders, assisting with new product launches, medical kitting, ensuring product information is up-to-date, and even storing and distributing...
A Long-Term Partnership for Pharmaceutical Industry Fulfillment Services
Discover how Diamond Fulfillment’s 20-year partnership with a $13B pharmaceutical company ensures compliance, operational excellence, and growth in a highly regulated industry.
Omnichannel Fulfillment Guide
Learn what omnichannel fulfillment is, why it’s critical for ecommerce, and how to create a successful omnichannel fulfillment strategy for retail and logistics.
Case Study: Premium French Cookware Brand Fulfillment Success
A premium French cookware brand was looking for a partner to support growth and help them expand their footprint in the United States — from building a custom website, to managing the calls coming into their toll-free number, to turnkey fulfillment for their orders....
Comprehensive Medical Kitting Guide
Explore our Medical Kitting Guide for insights into the process, best practices, and solutions for medical device kitting and assembly. Expert tips included.
Pharma Product Launch — A Playbook for Successful FDA-Compliant Fulfillment
The pharmaceutical industry has specialized needs when it comes to fulfillment for a new pharma product launch. The years of research and millions invested to get a new product cleared for launch to the market is substantial. That’s why it is critical that your launch...
The Top 5 Technology Capabilities Every Fulfillment Services Provider Should Have
In today's fast-paced and competitive business environment, technology for fulfillment services has become a critical asset for warehousing and fulfillment. Its impact is transformative, driving efficiency and productivity, enhancing real-time visibility, and enabling...
Temperature Controlled Warehousing and Fulfillment: Everything You Need to Know
At Diamond, we know that finding the right warehousing and fulfillment partner with a temperature controlled facility requires due diligence. In this blog, we will review the trends associated with temperature controlled warehousing and fulfillment, the role...
Vital Certifications and Compliance For Temp-controlled Fulfillment Centers in Chicago
The Ins-and-Outs of FDA Registration, ISO 9001 Certification, and HIPAA Compliance When it comes to supply chain integrity in certain industries, one of the crucial elements is temperature controlled fulfillment centers. From pharmaceuticals to food, the need to...