As Diamond Fulfillment Solutions’ Director of Quality and Compliance, Brian Pettera demonstrates his passion for quality every day. With over 35 years experience in sectors like metals distribution, automotive, and aerospace, he’s had a storied career ensuring quality on behalf of clients. He’s the go-to person for deep expertise, a willingness and ability to train others effectively, as well as development of excellent Instructions and detailed documentation. He is also an ISO 9001:2015 Certified Lead Auditor and TS 16949 Certified Lead Auditor. He believes in the continuous improvement cycle as a way of life – and his motto of “audit, audit, and audit some more” is the true path to achieving a quality mindset. His previous roles include Quality Assurance Manager at Bradley Coatings and Quality Engineer at Fairbanks Morse Engine. In his spare time, Brian is also a talented published author of fantasy, sci-fi, and horror.
A pharmaceutical giant needed to ensure operational excellence across a wide array of services — including daily processing of orders, assisting with new product launches, medical kitting, ensuring product information is up-to-date, and even storing and distributing...
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Learn what omnichannel fulfillment is, why it’s critical for ecommerce, and how to create a successful omnichannel fulfillment strategy for retail and logistics.
A premium French cookware brand was looking for a partner to support growth and help them expand their footprint in the United States — from building a custom website, to managing the calls coming into their toll-free number, to turnkey fulfillment for their orders....
Explore our Medical Kitting Guide for insights into the process, best practices, and solutions for medical device kitting and assembly. Expert tips included.
The pharmaceutical industry has specialized needs when it comes to fulfillment for a new pharma product launch. The years of research and millions invested to get a new product cleared for launch to the market is substantial. That’s why it is critical that your launch...
In today's fast-paced and competitive business environment, technology for fulfillment services has become a critical asset for warehousing and fulfillment. Its impact is transformative, driving efficiency and productivity, enhancing real-time visibility, and enabling...
At Diamond, we know that finding the right warehousing and fulfillment partner with a temperature controlled facility requires due diligence. In this blog, we will review the trends associated with temperature controlled warehousing and fulfillment, the role...
The Ins-and-Outs of FDA Registration, ISO 9001 Certification, and HIPAA Compliance When it comes to supply chain integrity in certain industries, one of the crucial elements is temperature controlled fulfillment centers. From pharmaceuticals to food, the need to...